Refund Policy

Thanks for shopping at Gila Goodness. If you are not entirely satisfied with your purchase, we're here to help.

We have a 14-day return policy, which means you have 14 days after receiving your product to make a return & refund request with us.

To arrange a return for refund or replacement, please:

• Contact us at gilagoodness@gmail.com within 14 days from receiving your order along with your order number and reason for refund.
• If your items are damaged in transit or otherwise, do send us a picture of this.
• You will then receive a confirmation email with instructions for you to return your products to us.

Once you have shipped your returned item to us, we will notify you once we have received & inspected it and if your refund is approved. If approved, we will contact you to arrange your refund within a 14 working day period.

You are responsible for bearing the costs of returning your item, and for the original non-refundable shipping cost. If your refund request is approved, the cost of return shipping will be deducted from your refund.

You can always contact us at gilagoodness@gmail.com if you need any help regarding returns & refunds.